Order via PayPal or through the mail: You can only order our products using PayPal or check/money order. Due to online security difficulties and to protect our customers, we no longer accept credit cards. If you wish to order  through the mail, send check or money order to Watches-onsale.com, W7447 Christine Ct, Plymouth, WI 53073-3731. Include your phone number, address, and the 5-digit Timex watch-number (or numbers) on your check. If ordering through the mail, allow approximately two weeks for your watch to arrive.

Express Mail Request (2-day guaranteed--next-day to most locations): Email us to check product availability prior to ordering:

EXPRESS MAIL REQUEST: Click here, and include the 5-digit Timex Watch Product number or numbers, your name, email address and shipping location.

Instructions to order via U.S. Express Mail: Order normally on our website; however, click on "Other (Add Shipping Separately)" and hit "recalculate" when you arrive at the shopping cart (this will remove our normal shipping charge so we can estimate and add later). Our shipping rate for U.S. Express Mail is $16.49 for orders up to 8 oz. For orders 9oz to 16oz is $19.95; orders 17oz to 2 pounds is $21.95. Express shipments over 2 pounds are $21.95 plus $3 per fraction of a pound ($3 for each additional pound or fraction of a pound). Also, we require that you follow up with a separate email accepting the agreed shipping amount right before or after your order.

EXPRESS MAIL APPROVAL: Click here, and include your name, the 5-digit Timex Watch Product number or numbers to be shipped and the amount you authorize us to add to your order total for shipping.

Warranty Information: Your watch purchase includes a limited Timex Corporation warranty against manufacturing defects for a period of one year from the original purchase date. If additional warranty coverage is desired, see front of your instruction booklet or call 1-800-448-4639 for terms of the Timex Corporation extended warranty.

To obtain warranty service, return your watch and a $8.00 check or money order to cover cost of postage, handling, and service. Enclose a completed Timex International Warranty Repair Coupon or written statement identifying the nature of the problem, your name, address, telephone number, and date and place of purchase (enclose proof-of-purchase including date of purchase). Do not send your watch in the display box, we recommend using a padded envelope. Then, ship the watch to TG Service Center, P.O. Box 2740, Little Rock, AR 72203. We recommend shipping via a traceable method and don't forget  to insure the watch for it's value.

Return Policy: We at Watches-onsale.com have a customer friendly return policy. New watches (and store defective watches) that have not been worn and still in the box can be returned for up to 30 days from date of purchase. We will not accept returns on watches that  show any sign of wear. If you decide to return the watch, do not forget to return the warranty, instruction manuals and gift box with cardboard insert it was shipped in. Also, it's a good idea to return a copy of the email receipt for proper credit  minus any shipping charges or costs. Simply send us an email informing us of the upcoming return and write a brief explanation describing the reason for return. Then, ship the watch to us via traceable shipping method--don't forget  to insure the watch for the amount of credit you are expecting. Return to: Watches-onsale.com, Attn: Returns, W7447 Christine Ct, Plymouth, WI 53073-3731.

Merchandise returns of 2 or more items are subject to a handling/re-stock fee of $5 per item plus any shipping costs or fees.

Need to order a Watch-band? You can order a Timex watch band from Hotline Watch Service, P.O. Box 2740, Little Rock, AR 72203. Your options are (1) to order through the mail or (2) call 1-800-448-4639 and hold for an operator. You will need to have your credit card and the 5-digit Timex watch number ready when ordering. If you do not know the 5-digit timex watch number, match your watch with the appropriate number listed on our website. Contact Hotline Watch Service for price and shipping information.